Senior Operations Manager USA

About this job

Job Type: Full-time contract
Experience Level: 3-5 years of experience in management
Role: Operations and team management
Industry: Offline Marketing
Company Size: 100+ FTE
Company Type: Private


  • Business operations

Job Description

We are currently on the hunt for an ambitious and passionate Senior Operations Manager to join our US Ops Team. The position is located in NYC.

What is Oppizi? 

Oppizi is the first major multi-channel player in offline performance marketing. We’ve built technology that enables tracking, scaling, and optimization of flyering campaigns. We offer five channels: Hand-to-hand (in people’s hands), Door-to-Door (in people’s mailboxes), Direct Mail (in people’s mailboxes via the national post service), Door Hangers (by leaving them on the doorknobs of residential properties or on their cars), and Sampling (by providing the target audience with relevant products). We operate in 10 countries, with the main ones being Australia, New Zealand, France, the UK, the US, and Canada. We are very privileged to work with flagship accounts like Uber, DoorDash, Getaround, DiDi, Deliveroo, and many others.

Seniority Level: Middle-Senior

Work Experience: 3-5 years of experience in management

Work Type: Onsite

Start Date: ASAP

Schedule: Monday-Friday, Full Time

Employment Type: Full-time official employment

Salary Range: $75K - $90K Yealy Gross - depending on experience

Job Description:

  • Lead, motivate, and support our operational cities in the US within a time-sensitive and demanding environment. Provide ongoing coaching, mentoring, and support to team members and trainees;
  • Liaise and coordinate campaigns. Prepare and present client reports, campaign optimization, and KPIs;
  • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;
  • Organize logistics between the cities. Work closely with legal departments to ensure activities remain compliant;
  • Report directly to the General Manager and work closely with high-level management to determine values and mission, budget reviews, client reports, and cost plans;
  • Meet regularly with clients, provide them with reports, campaign summaries, and more;
  • Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;
  • Manage and plan customer support along with the customer success department;
  • Recruit resources, conduct interviews, and oversee high-level HR duties;
  • Support and assist technology development.


  • 3-5 years of experience in management;
  • 3-5 years of experience in operations in a startup/scale-up;
  • Excellent English writing and oral skills;
  • Strong experience in Google Spreadsheets; SQL skills are a plus;
  • You have an entrepreneurial spirit/experience with a strong growth mindset;
  • You are adaptable and comfortable with a fast-paced environment;
  • You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows.

To Apply: 

If interested, apply below! Only candidates who have been selected for an interview will be contacted.

Thank you for applying!


Job Benefits

  • Competitive salary + yearly bonus (20% of basic salary)
  • Free lunch Mondays & Fridays
  • Health insurance after 60 days (dental and vision)
  • Possibility to grow quickly in the company for high performers
  • Excellent Team of motivated people
  • Fast Growing Startup
  • International business: Australia, New Zealand, Europe, the UK, the US and Canada
  • Entrepreneurial environment
  • Possibility to work 1 month per year in one of our offices (NYC, London, Rotterdam, Berlin, Paris, Sydney, Melbourne...)*
  • Stock Options Vesting Plan (after one year)

Apply to Oppizi

Senior Operations Manager USA

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Life at Oppizi

About Oppizi

Technology powering the offline marketing.

Oppizi is a disruptive offline marketing startup specialised in customer acquisition for online pure players. We work with high-value clients like Amazon, Uber, UberEats, DoorDash, THE ICONIC, DiDi, Getaround, ClassPass Marley Spoon, and many others.

We support online businesses in all the major cities in Australia, New Zealand, the UK, Belgium, France, Germany, Mexico, the USA and Canada. Oppizi is only at the very beginning of its journey and will continue expanding internationally.

The Team

The team is composed of 100+ hard-working employees over Australia, New Zealand, the UK, Europe, Mexico, the USA and Canada.

From top business schools to pure operations and going through creative backgrounds, our team is a good mix of great individuality and different cultures, which allows diversity in our business approach and problem solving. 32% of our employees are minorities and 43% are women.