Operations Manager in Mexico

About this job

Job Type: Full time
Experience Level: 3 years
Role: Operations Manager
Industry: Marketing & Advertisement
Company Size: 100+ employees
Company Type: Private

Remote details

Preferred Timezone: CST


  • Big Data
  • Business development
  • Business operations
  • Management
  • Team management

Job Description

We are currently on the hunt for an ambitious and passionate Operations Manager to join our Team in Mexico and the US! This role is a very hands-on position in a fast-paced environment. 

Job type: Remote

Employment type: Full-Time contract

Seniority Level: Middle

Schedule: Monday to Friday

What’s Oppizi

Oppizi is the first major multi-channel player in offline performance-marketing. We’ve built a technology which enables tracking, scaling and optimisation of flyering campaigns. We offer 3 channels, Hand-to-hand (in people’s hand), Door-to-Door (in people’s mailbox or on their cars), Direct Mail (in people’s mailbox via national post service). We operate in 12 countries, the main ones being Australia, New Zealand, France, UK, US, and Canada. We are very privileged to work with flagship accounts like Uber, UberEats, DoorDash, Getaround, DiDi, Deliveroo, Rappi and many others. 

In the role of Operations Manager you will:

- Lead, motivate, and support our operational cities in the US within a time-sensitive and demanding environment. Ongoing coaching, mentoring and support to employers and trainees;

- Liaise and coordinate campaigns. Prepare and present client reports, campaign optimization and KPI’s;

- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;

- Organize logistics between the cities. Work closely with legal and safety departments to make sure activities remain compliant;

- Report directly to the US Head of Operations and work closely with high-level management to determine values and mission, budget reviews, client reports, and cost plans;

- Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;

- Manage and plan customer support along with the sales department;

- Recruitment resource, conduct interviews, and oversees high-level HR duties;

- Support and assist technology development;

- You might be asked to travel to the US to train, monitor, and inspect cities' operations

Must-have Requirements

- Excellent writing and oral skills. Fluent in English and Spanish

- 3+ years of proven experience in Brand Ambassador Management

- Strong experience in Excel/Google Spreadsheets

- You have an entrepreneurial spirit/experience with a strong growth mindset

- You are adaptable and comfortable with a fast-paced environment

- You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows

- Location: Mexico

Nice to have Requirements 

- Experience managing a team of contractors or employees on multiple projects simultaneously

- Experience in event & project management is highly regarded

- US visa

Job Benefits

  • Attractive salary package + yearly bonus (10% of basic salary)
  • Unlimited Paid Time Off
  • Health insurance reimbursement
  • Can lead to the position of a General Manager
  • Work closely with the company's Founder-CEO and very smart executives
  • Laptop/Computer provided
  • Fast Growing Startup
  • Bootstrapped business, no investors
  • Great culture, human-centered & 17 nationalities
  • International business: Australia, New Zealand, Hong Kong, UK, Netherlands, Belgium and France

Apply to Oppizi

Operations Manager in Mexico

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Life at Oppizi

About Oppizi

Technology powering the offline marketing.

Oppizi is a disruptive offline marketing startup specialised in customer acquisition for online pure players. We work with high-value clients like Amazon, Uber, UberEats, DoorDash, THE ICONIC, DiDi, Getaround, ClassPass Marley Spoon, and many others.

We support online businesses in all the major cities in Australia, New Zealand, the UK, Belgium, France, Germany, Mexico, the US and Canada. Oppizi is only at the very beginning of its journey and will continue expanding internationally.

The Team

The team is composed of 100+ hard-working employees over Australia, New Zealand, London and Paris and New York City.

From top business schools to pure operations and going through creative backgrounds, our team is a good mix of great individuality and different cultures, which allows diversity in our business approach and problem solving. 32% of our employees are minorities and 43% are women.