Operations Manager needed in Berlin, Germany

We are currently on the hunt for an ambitious and passionate Operations Manager to join our Team in Berlin, to oversee all the German operations with a strong focus in Berlin and help us scale in the country.

What’s Oppizi

Oppizi is the first major multi-channel player in offline performance marketing. We’ve built a technology that enables tracking, scaling and optimization of flyering campaigns. We offer 3 channels, Hand-to-hand (in people’s hand), Door-to-Door (in people’s mailbox or on their cars), Direct Mail (in people’s mailbox via national post service). We operate in 12 countries, the main ones being Australia, New Zealand, France, the UK, Belgium, Germany, Mexico, the US and Canada. We are very privileged to work with flagship accounts like Uber, UberEats, DoorDash, Getaround, DiDi, Deliveroo and many others. 

Responsibilities:

• Lead, motivate, and support our operational cities in Germany within a time-sensitive and demanding environment. Ongoing coaching, mentoring and support to employees and trainees;

• Liaising and coordinating campaigns. Prepare and present client reports, campaign optimization and KPI’s;

• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;

• Organizing logistics between the cities. Work closely with legal and safety departments to make sure activities remain compliant;

• Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;

• Manage and plan customer support along with sales department;

• Recruitment resources, conducting interviews and oversees high-level HR duties;

• Support and assist technology development;

• Report directly to the GM Europe to determine values and mission, budget reviews, client reports and cost plans

Requirements:

• Languages: German fluency, English fluency
• University degree in Business or similar field
• 2+ years of experience in Operations Management
• Strong experience in Excel - Google Spreadsheets
• Entrepreneurial spirit/experience with a strong growth mindset
• Adaptable and comfortable with a fast-paced environment
• An active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows