Oppizi

Operation Manager needed in Mexico City!

About this job

Job Type: Full Time
Experience Level: 3-4y
Role: Operation Manager
Industry: Offline Marketing
Company Size: 50-70 FTE
Company Type: Private

Technologies

  • Big Data

Job Description

Operation Manager needed in Mexico City!

We are currently on the hunt for an ambitious and passionate Operation Manager to join our Team in Mexico City!

What’s Oppizi

Oppizi is the first major multi-channel player in offline performance marketing. We’ve built a technology that enables tracking, scaling and optimization of flyering campaigns. We offer 3 channels, Hand-to-hand (in people’s hand), Door-to-Door (in people’s mailbox or on their cars), Direct Mail (in people’s mailbox via national post service). We operate in 10 countries, the main ones being Australia, New Zealand, France, UK, US, and Canada. We are very privileged to work with flagship accounts like Uber, UberEats, DoorDash, Getaround, DiDi, Deliveroo and many others. 

Duties

Lead, motivate, and support our operational cities in the US within a time-sensitive and demanding environment. Ongoing coaching, mentoring and support to employers and trainees;

- Liaising and coordinating campaigns. Prepare and present client reports, campaign optimization and KPI’s;
- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;
- Organizing logistics between the cities. Work closely with legal and safety departments to make sure activities remain compliant;
- Report directly to the CEO and work closely with high level management to determine values and mission, budget reviews, client reports and cost plans;
- Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;
- Manage and plan customer support along with sales department;
- Recruitment resources, conducting interviews and oversees high-level HR duties;
- Support and assist technology development.

This role is a very hands-on position in a fast-paced environment. Not only does it require you to be working from the office, but also the storage facility to organise and distribute merchandise within your team, and on-site monitoring of the team during the campaigns.

Requirements

- 5+ years of proven experience in Brand Ambassador Management
- Strong experience in Excel - Google Spreadsheets
- You have an entrepreneurial spirit/experience with a strong growth mindset
- You are adaptable and comfortable with a fast-paced environment
- You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows
- Location: Mexico City

Job Benefits

  • Competitive remuneration and commission
  • Flexible PTO
  • International business: Australia, New Zealand, Hong Kong, UK, Netherlands, Belgium and France
  • Fast Growing Startup

Apply to Oppizi

Operation Manager needed in Mexico City!

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Life at oppizi

About oppizi

Technology powering the offline marketing.

oppizi is a disruptive offline marketing startup specialised in customer acquisition for online pure players. We work with high-value clients like Amazon, Uber, UberEats, DoorDash, THE ICONIC, DiDi, Getaround, ClassPass Marley Spoon, and many others.

We support online businesses in all the major cities in Australia, New Zealand, the UK, Belgium, the US, Switzerland, and France. Oppizi is only at the very beginning of its journey and will continue expanding internationally.

The Team

The team is composed of 65+ hard working employees over Australia, New Zealand, London and Paris and New York City.

From top business schools to pure operations and going through creative backgrounds, our team is a good mix of great individuality and different cultures, which allows diversity in our business approach and problem solving. 32% of our employees are minorities and 43% are women.